TYKT : Customer Engagement Platform
Get In touch
or Request A Free DEMO
Send us an email with your info and demo request to [email protected] please specify which modules you want to see and number of users.
2143 TYKT Rd. San Francisco, CA XXXXX
We are available 24/7
Frequently Asked Questions
Online Ticket Tracking<br />
TYKT handles the ticket throughout its life-cycle, from the inquiry, resolving of the ticket.
TYKT Process & workflow
An automation tool, that drives your custom process to ensure your tickets are resolved in our platform. So, you can sleep at night!
360 view of customers
Different sources of customer, manage them in one singular platform, as one!
360 view of Resources
Manage all your resources in the TYKT platform.
Self Service & Cost Effective Management
TYKT allows for end-users to enter their own calls online through a web-based interface. This not only allows end-users to check status of open calls without Help Desk or IT staff intervention, both efficient and cost saving.
Knowledge Base & FAQ<br />
TYKT Knowledge Base is a searchable database that contains the accumulated knowledge of specialists.